Refund policy

14-day refund

Every purchase on IQTestScale is a one-time payment: the IQ score (US$4.99), the full report (US$7.99) or the upgrade from the score to the full report (US$3.00). There is no subscription and nothing renews.

If you are not satisfied, you can ask for a full refund within 14 days of your purchase. You do not need to give a reason.

How to ask for a refund

Write to support@iqtestscale.com from any address, with your results link or the email address you paid with. You can also use the contact form.

How refunds are paid

Our orders are processed by our online reseller Paddle.com, the Merchant of Record for all our orders. Refunds go back to the original payment method. Depending on your bank, the money usually appears within 5 to 10 business days.

Who we are

IQTestScale is operated by Elie Alakiki, a sole trader registered with the Lebanese Ministry of Finance, Bassil Maatouk Building, 4th floor, Al Tawouk Street, Zouk Mosbeh, Keserwan, Lebanon.